Articles for merchants and customers covering how to posts, product updates, and general announcements.
When you set up a membership site, determining how you’ll price your membership and provide value is one of the toughest parts of set up. You can opt to ask for an up-front fee for a given membership length, which ensures that you don’t need to provide a certain amount of value consistently each month (it could be more sporadic), but this provides a large barrier to the customer making a purchasing decision, as the…
Welcome back! 👋 It’s been three years, nine months, and a handful of days (depending on when you’re reading this) since the SkyVerge team joined forces with GoDaddy. We’ve been quietly keeping up the good work but haven’t taken the time to talk about what we’re up to! As you might expect, some things have changed around the ol’ SkyVerge virtual office! Many of our teammates have moved on to new ventures (including our founders—go…
As another year (and a pretty rad decade) comes to a close, we’re taking some time to reflect on what happened at SkyVerge in 2019. It’s been a year of incredible growth for our company and our products. We love that our job is helping stores grow and succeed and we’re excited to take a trip down memory lane to recap how we did that in 2019! Even more exciting, though, is what we’ve got…
While WooCommerce Memberships is flexible in how your customers can become members, it’s useful for some sites to let customers apply for a membership and then accept or reject their membership. This is desirable for merchants who want a great deal of control over who gets access to membership perks on their site. If you’re interested in setting up Memberships to require application and approval, please let us know! In the meantime, here are a…
The week between Christmas and New Year’s Eve is a great time to reflect on what you’ve accomplished as a company over the past year. The post-holiday lull provides some much-needed time to step back and get a bird’s-eye view of the past year before setting goals for the next. We spent the past few days at SkyVerge reviewing everything we built, improved, worked on, and shipped. As a team, we’ve put more focus on…
Our support team often gets asked a variation of this question: How do I process an order on behalf of a customer? I took an order for a customer over the phone, can I run a transaction for it in WooCommerce? I just accepted an order for a product with a custom price, and I’d like to charge the customer manually. Can I do it? I’m going to be charging for expedited shipping, so I…
A few weeks ago, our team of 10 SkyVergers converged on Orlando, Florida for our 2nd annual company retreat, dubbed SkyTrip. It was an incredible 5 days of beautiful weather, sharing a few delicious meals together, a bit of work, and of course the ever-present ear-splitting 120 dB pool alarms found in Florida vacation homes. As a remote company, this co-located time with the entire team is really important to us, so we plan to…
This week, we’ll release WooCommerce PDF Product Vouchers version 3.0, which has been an update long in the making for our PDF Product Vouchers plugin. Over time, we’ve had a fair number of requests to add custom voucher fields, make editing voucher templates easier, support foreign (e.g., Cyrillic) characters, and other refinements. However, the largest pain point with the plugin was related to voucher management. Since vouchers were tightly tied to the orders they were…
Every year I find it super interesting to go back through an entire year’s worth of work to see what our team has accomplished, as you tend to forget some pretty big achievements as the year has gone on. It’s a great reminder of what you can get done in a year, along with seeing whether your longer term goals were realized or reinvented. 2016 saw a fair bit of growth and expansion for the…
Chances are if you’ve read our series on adding plugin settings to WooCommerce, you’re using an existing WooCommerce settings page or new settings tab to add any required configuration options for your plugin. If you have a more complex plugin who’s data will be accessed very often (such as Memberships or Subscriptions), you may even be adding a new submenu with a custom settings or usage page for your plugin. However, we’ve run into any…