Contact Us - SkyVerge

Get in Touch!

Please tell us a little bit more so that we can best answer your questions or help solve your problem:

Hi! I'm getting in touch about...*
Where did you purchase the plugin?*
Software bugs pestering you? We'd be happy to help squish them Where did you purchase / download the plugin?
Please submit new help requests via the WooCommerce account you purchased with.
This will forward your help request to us
Why can't I submit a help request here?
Unfortunately, we don't have access to your purchasing information since your account is with WooCommerce rather than SkyVerge.

Don't worry though, we're still the ones involved in the ticket, and we always prioritize tickets that are sent to us via the WooCommerce help desk so we get to them quickest.
Heads up: we will not reply to messages from recruiters or outsourcing agencies. We're not looking to outsource development, it's very important to us to keep this in-house
Thank you for thinking of our team, however, we are not taking on outside projects at this time. Please visit our recommendations page for a list of developers that might be a good fit for your project.
Heads up: We are obligated to get to support for premium plugins before our free plugins, so please be aware our response times may lag (up to a few days) for free plugin support depending on current support volume.
Thanks for using our plugins!*
Which one can we help with?
The Facebook for WooCommerce is now being developed and supported by the WooCommerce team - please use the plugin forums to get in touch with their team!
Plugin Version Number*
What version of the problematic plugin are you running? Look at Plugins > Installed Plugins if you're not sure. It will be something like "2.1.1".
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WooCommerce Version Number*
What version of WooCommerce are you running? You can also find this under Plugins > Installed Plugins, and will probably be something like "2.6.14".
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What issue are you experiencing? How should it be working*
(Just describe the best you can what's wrong and what should be happening.)
Great! Which plugin?*
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Message*
How can we help?
Thanks for getting in touch! We love getting blog suggestions from readers, so we appreciate you taking the time to share.

Please note that you may not receive a response from us directly, and that we don't write a post on every question we get.
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Email Address*
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You’re more than welcome to send snail mail, too! Our mailing address is:

SkyVerge
177 Huntington Ave
Ste 1703 #70640
Boston, MA 02115-3153